Southern Water is the worst performing water company for the third year in a row, according to the Consumer Council for Water.The company's complaint levels are more than twice the industry average for complaints per 10,000 connections despite a 13 per cent reduction in 2014/15.The watchdog said companies must convince customers their service is providing value for money, with 60 per cent of the 106,000 complaints in England and Wales focusing on bills.Director Simon Oates said the company was...
